How can we help?

Frequently Asked Questions (FAQ)

Care Instructions

How do I care for my items?

Bellybunny uses high-quality inks that won't fade for a long time if taken care of properly.

For best results, we recommend:

Your items can be machine-washed, on a gentle cycle with cold water. Turn the item inside-out and wash with a mild detergent and like colors. Use non-chlorine bleach only when necessary. Do not use fabric softeners or dry-clean the items.

Your Bellybunny activewear can be tumble-dried on a low cycle, but hang-dry works best. If neccessary, use a cool iron with the garment inside-out.

Shipping & Returns

What is the shipping policy?

Standard Shipping

We offer Free Shipping on all orders over $99.00. All orders placed using Standard Shipping will be processed and shipped out within 2-5 business days of receiving payment. 

Overnight Shipping

All orders placed using Overnight Shipping will be processed and shipped out within 2-5 business days of receiving payment. 

*Please note that Bellybunny is not responsible for any damaged, lost, or stolen packages. 

How will I know my order has shipped?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

What is the return policy?

We hope you love your Bellybunny purchase!  If there is a problem with your order, we will do our best to make it right. Most items can be returned within 15 days of delivery for a full refund or store credit.  Refunds are issued back to the payment method used.  Any shipping costs are non-refundable. You can review all the terms of our Return Policy here.

How do I start a return?

If you are unhappy with your purchase, you can return the item for a refund. To start a return, visit our Return Portal

Where do I send returns?

Please ship all return merchandise to:

Bellybunny

205 Davie Boulevard

Fort Lauderdale, FL 33315

Please be sure to follow our Return Policy.

What do I do if I receive the wrong item/size or an item is damaged?

If, on the rare occassion, you receive an item that has a defect or we sent you the wrong item, we apologize and ask that you email us a picture showing the problem/defect within 48 hours so we can resolve it right away.

Do you offer price adjustments?

Unfortunately, we do not offer price adjustments for previously purchased merchandise.

Environmental Sustainability

What does Bellybunny do to help minimize their carbon footprint?

Bellybunny takes sustainability seriously.

We carry items that are made of 100% organic cotton as well as items made with fabircs that are 100% Oeko-Tex™ certified.

We reduce waste by limiting our packaging and by using post-consumer recycled (PCR) plastic mailers.

Our suppliers use Kornit printers that generate almost zero wastewater and use less energy than standard industry printers.

In addition, the inks used for printing are Oeko-Tex™ certified, vegan, water-based, and free of harmful chemicals.

Does Bellybunny carry any eco-friendly or organic products?

Yes! We carry items that are 100% organic cotton and we also carry items that are 100% Oeko-Tex™ certified. Oeko-Tex™ is one of the world’s leading labels for textile safety and certification means products are free from hazardous chemicals. Click here to see our eco-friendly collection.

What does it mean for a product to be Oeko-Tex® certified?

OEKO-TEX® is one of the world’s leading labels for textile safety and certification means products are free from hazardous chemicals.

What type of ink do you use?

The inks used for printing are OEKO-TEX®certified, vegan, water-based, and free of harmful chemicals.

What type of paper do you use?

Our insert cards are made out of 100% Recycled or FSC Mix Uncoated Paper, and are fully compostable and recyclable after fulfilling their purpose. The ink used on our inserts are soy-based or water-based. In addition, our stickers are biodegradable.

Other Common Questions

What size whould I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located above the available sizes for each of our products. If you are in between sizes, we recommend sizing up.

How will I know if an item is restocked?

When an item is out of stock, we can notify you when it becomes available again by clicking "Notify Me" on the product page of the item.

Can I cancel my order?

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

Do you have gift cards?

Yes! To purchase a gift card, please click here. All gift cards are delivered by email only and contain instructions to redeem them at checkout. There are no additional processing fees. Gift cards are non-refundable.

Get in touch

Have questions about your order or a general inquiry?